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Scotland’s railway clean for key workers


By Tom Ramage

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Across the country, staff are working round the clock to provide vital transport for key workers such as NHS staff, emergency workers and carers, say ScotRail.

The company is operating a revised timetable to keep key workers moving, and by reducing the number of trains in service it has created opportunities for additional cleaning activities on trains, in depots, and at stations.

At the heart of the operation, the train presentation team have been going "above and beyond" to keep Scotland’s Railway clean during the Coronavirus pandemic.

From focussing cleaning on key customer touchpoints on trains like grab rails, door buttons, tables, arm rests, taps, toilets and sink surfaces to sourcing and distributing additional cleaning products across the country.

Key touchpoints at stations like ticket machines and handrails are also being regularly cleaned.

Behind the scenes, Karen O’Brien, ScotRail Train Presentation Customer Environment Manager, has worked tirelessly to source more than 20,000 hand sanitisers – at a time when there’s been a shortage in supply – and distributed these to staff the length and breadth of Scotland’s Railway.

Karen’s team has played a vital role in making up essential cleaning packs for colleagues carrying out touch-point cleaning on ScotRail’s trains.

Stephen Roberts, ScotRail Train Presentation is among those showing a clean pair of rails to Covid 19.
Stephen Roberts, ScotRail Train Presentation is among those showing a clean pair of rails to Covid 19.

Jim Burns, ScotRail Head of Train Presentation, said: “It’s not known as being one of the most glamorous tasks, but the work our train presentation team is doing in these unprecedented times is phenomenal.

“From Davie Frame’s lone working in Stirling to ensure the high level of cleanliness is maintained, to Karen O’Brien’s acquisition of more sanitising products to keep our people safe - our teams have played a pivotal role in keeping key workers moving across the country, and I’m exceptionally proud of each and every them.

“Our staff are working on the frontline to help the country through this crisis, and we’ll continue to play our part to help those key workers get to where they need to be.”

Stephen Roberts, ScotRail Train Presentation is among those showing a clean pair of rails to Covid 19.


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