Reminder to look out for credits renewals packs
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HMRC is sending out about 2.5 million annual renewals packs to tax credits customers from this week.
They have said customers should check their details in the renewal pack and report any change in circumstances to HMRC.
The packs will be sent out over the next six weeks and all customers should receive theirs by early June.
HMRC has said it recognises that many tax credits customers will have been affected by the pandemic and may have earned less money than in previous years.
A spokesperson said: "It is important that customers check the details contained in their annual renewal pack are correct, including income details.
"Tax credits help working families with targeted financial support, so it is important that people don’t miss out on money they are entitled to."
If there is a change in a customer’s circumstances that could affect their tax credits claims, they must report the changes to HMRC.
Customers do not need to report any temporary falls in their working hours as a result of coronavirus. They will be treated as if they are working their normal hours until the Coronavirus Job Retention Scheme closes.
Circumstances that could affect tax credits payments include changes to:
* living arrangements
* childcare
* working hours, or
* income (increase or decrease)
The public can log into GOV.UK to check on the progress of their renewal, be reassured it is being processed and know when they will hear back from HMRC.
Customers can also use the HMRC app on their smartphone.
