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New chief executive announced for NHS 24


By Tom Ramage

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NHS 24 today welcomed the appointment of new chief executive Jim Miller, who will join Scotland’s digital health and care service in the spring of 2021.

Mr Miller, is currently director of procurement, commissioning and facilities at NHS National Services Scotland. He will take up his appointment with NHS 24 on April 5 and over the coming months will work closely with current CEO Angiolina Foster to ensure an effective transition.

New chief executive Jim Miller
New chief executive Jim Miller

NHS 24 chairman Dr Martin Cheyne said: “We are delighted to be welcoming Jim Miller. His appointment follows a detailed interview process

which was carried out with a selection of highly experienced candidates for this senior position.

“Jim has worked in management and leadership for over 20 years and prior to joining the NHS, he led technology, data and resilience programmes in the construction and aviation sectors.

"He leads national organisations delivering a range of services across acute, primary and community based health and social care.

“He has also recently led strategic responses to the COVID 19 pandemic, including the building and equipping of the Louisa Jordan and establishing PPE routes across the system.

"I am delighted that he will be bringing this experience and talent to NHS 24.”

Health secretary Jeane Freeman said: "I want to congratulate Jim Miller on his appointment. As the current director of procurement, Mr Miller is respected for his collaborative leadership and professionalism.

"I look forward to welcoming him into post and am confident NHS 24 will continue to deliver a high quality service under his leadership, working in partnership across the health and care system to ensure NHS 24 is fully prepared for future challenges.

"I am pleased Mr Miller will be working closely with current CEO Angiolina Foster in the coming months as he familiarises himself in his new role. I would like to thank Angiolina for the leadership she has provided and the many achievements and improvements delivered during her tenure as chief executive over the past four years. I wish her the very best for her retirement."

Mr Miller said: “Joining NHS 24 is an exciting move and one which I am greatly looking forward to. NHS 24 has delivered exceptional services to the public and to the wider health and care system with its range of telephone and digital services during 2020.

"It has provided critical support to the public and the health system during the COVID pandemic and is helping to transform services through the delivery of 24/7 urgent care.

“I am delighted to have been given the opportunity to work with colleagues across NHS 24, and am looking forward to continuing to build on this success and to further develop the role of NHS 24 with colleagues and partners across Scotland.”


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