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EXPLAINED: All that Highlanders need to know about the new Emergency Alerts system


By Andrew Dixon

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An emergency alert on your device might look something like this.
An emergency alert on your device might look something like this.

NHS Highland has highlighted the new Emergency Alerts system which will be tested nationally this Sunday at 3pm.

Emergency Alerts is a UK government service that will warn you if there’s a danger to life nearby.

In an emergency, your mobile phone or tablet will receive an alert with advice about how to stay safe.

A spokesman for NHS Highland said: "The system will warn people when their lives are in danger. An Emergency Alert is a loud, siren-like sound with a message on your mobile phone screen.

"You can opt out of emergency alerts, but you should keep them switched on for your own safety

"To opt out: Search your settings for ‘emergency alerts’. Turn off ‘severe alerts’ and ‘extreme alerts’. If you still get alerts, contact your device manufacturer for help."

What will the alert say?

The alert will say:

"This is a test of Emergency Alerts, a new UK government service that will warn you if there’s a life-threatening emergency nearby.

"In a real emergency, follow the instructions in the alert to keep yourself and others safe.

"Visit gov.uk/alerts for more information.

"This is a test. You do not need to take any action."

Reasons you might get an alert

You may get alerts about:

  • severe flooding
  • fires
  • extreme weather

Emergency alerts will only be sent by:

  • the emergency services
  • government departments, agencies and public bodies that deal with emergencies

What happens when you get an emergency alert

Your mobile phone or tablet may:

  • make a loud siren-like sound, even if it’s set on silent
  • vibrate
  • read out the alert

The sound and vibration will last for about 10 seconds.

An alert will include a phone number or a link to the gov.uk website for more information.

You’ll get alerts based on your current location – not where you live or work. You do not need to turn on location services to receive alerts.

What you need to do

When you get an alert, stop what you’re doing and follow the instructions in the alert.

If you’re driving or riding when you get an alert

Do not read or respond to an emergency alert while driving or riding.

Find somewhere safe and legal to stop before reading the message. If there’s nowhere safe and legal to stop, and nobody else is in the vehicle to read the alert, you can listen to news on live radio to find out about the emergency.

It’s illegal to use a hand-held device while driving or riding.

If you cannot receive emergency alerts

If you do not have a compatible device, you’ll still be informed about an emergency. The emergency services have other ways to warn you when there is a threat to life, says the UK government.

Emergency alerts will not replace local news, radio, television or social media.

If you’re deaf, hard of hearing, blind or partially sighted

If you have a vision or hearing impairment, audio and vibration attention signals will let you know you have an emergency alert.


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