Scottish Water releases videos on Aviemore problems
Scottish Water has apologised to customers for the taste of the strath's water and admitted that it does not come up to the standards expected.
It follows this week's publication of a damning independent survey to gauge what residents in the strath think of the tap water and the utility company.
Only two per cent of businesses and seven per cent of residents were "very satisfied" with the water being supplied. Overall just 30% of business and 39% of residents interviewed were satisfied.
One third of those surveyed were worried about the impact on their health and trust in the company was also low.
The majority who responded said that their perception of tap water in the area had worsened in the past five years.
Scottish Water bosses have stressed they are "now doing everything we can to improve the taste of the water". This includes "progressing well" with a new form of treatment locally called chloramination which will reduce the taste of chlorine at customers' taps.
The process, which water chiefs have pointed out is widely used across Scotland and internationally, will be rolled out in the spring.
The full story and survey results can be read in the latest Strathspey and Badenoch Herald.
Today (Thursday, January 19) Scottish Water released two videos. One features Chief Operating Officer Peter Farrer talking on the survey and the other, with Chief Scientist Elise Cartmell, explains the chloramination process:
